Supreme [SCAM] Clixou is not a trustworthy store.

[17.517]

I provided him with the full pricing, and he confirmed he wanted to proceed. We agreed that he would pay half upfront ($60) and send the remaining balance once he received the invite. The invite was sent within the one to two hour window as promised.

This is a  proof that the invite was sent. He received it but chose not to accept it, and that is not my responsibility.
 you have 2h to accept it, delay isn't good 

[img]blob:https://imgur.com/63cace99-6c69-4105-95f0-8af6ab240f3d[/img]






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This is not adding up at all.

You confirmed multiple times that this was a 20X Claude Max upgrade for $120 with warranty coverage. You even explicitly confirmed this in DMs and on-site messages. Then after payment was sent, you suddenly changed it to “6.5X private access” which is completely different from what was agreed.

On top of that, my screenshots clearly show 20X usage on the account. The account was already upgraded independently, which proves you did not perform the upgrade yourself. Claiming you upgraded me when the screenshots show otherwise makes no sense.
You also stated:
“yes ofc”

when asked to confirm:
“20X Max Claude Code subscription with full 30 day warranty.”

So there is written confirmation from you that the deal was for 20X, not 6.5X.
At this point, it looks like you tried to switch the offer after payment and are now attempting to avoid responsibility. We do not want the 6.5X access or any alternative service. We want an immediate full refund with no further questions asked.

The customer is now claiming the deal was for a 20X upgrade, but as you can see in the attached screenshot, when he asked for Claude 20X, I clearly told him I would refund him since we don't offer that. He refused the refund and told me to just send the invite.

Please check the screenshots for confirmation.

 

[774]

I also want to make this clear: I never received the invite.
Your screenshot does not prove that I received or accepted anything on my side. I checked, waited over 7 hours, and there was no usable invite or completed upgrade. If the invite was genuinely sent, it was never received by me.
At this point, your evidence does not match my account activity or inbox, and I believe the screenshot you provided is not reliable proof of delivery.
The facts remain the same:

1. The original agreement was for 20X
   
2. You changed it to 6.5X after payment
   
3. I only continued because I needed same day delivery
   
4. I waited over 7 hours and received nothing
   
5. I had to buy elsewhere and was upgraded within 20 minutes
   

I am requesting a full refund immediately. I will not respond further.

@Liars @KSZ @Alex

Contact Information:
REVOKED

[17.517]

I also want to make this clear: I never received the invite.
Your screenshot does not prove that I received or accepted anything on my side. I checked, waited over 7 hours, and there was no usable invite or completed upgrade. If the invite was genuinely sent, it was never received by me.
At this point, your evidence does not match my account activity or inbox, and I believe the screenshot you provided is not reliable proof of delivery.
The facts remain the same:

1. The original agreement was for 20X
   
2. You changed it to 6.5X after payment
   
3. I only continued because I needed same day delivery
   
4. I waited over 7 hours and received nothing
   
5. I had to buy elsewhere and was upgraded within 20 minutes
   

I am requesting a full refund immediately. I will not respond further.

@Liars @KSZ @Alex

this is your problem if you dont know how to use your gmail and accept the invite. send your mail access so I can fix that

 

[774]

I also want to make this clear: I never received the invite.
Your screenshot does not prove that I received or accepted anything on my side. I checked, waited over 7 hours, and there was no usable invite or completed upgrade. If the invite was genuinely sent, it was never received by me.
At this point, your evidence does not match my account activity or inbox, and I believe the screenshot you provided is not reliable proof of delivery.
The facts remain the same:

1. The original agreement was for 20X
   
2. You changed it to 6.5X after payment
   
3. I only continued because I needed same day delivery
   
4. I waited over 7 hours and received nothing
   
5. I had to buy elsewhere and was upgraded within 20 minutes
   

I am requesting a full refund immediately. I will not respond further.

@Liars @KSZ @Alex

this is your problem if you dont know how to use your gmail and accept the invite. send your mail access so I can fix that

I am not giving anyone access to the email account. That is completely unreasonable and a major security risk.
If you genuinely sent an invite, you can simply provide proper proof such as:

1. The exact recipient email used
   
2. Timestamp of the invite
   
3. Screenshot of the sent invitation details
   
4. Any resend confirmation
   

Blaming me for “not knowing how to use Gmail” does not change the fact that no completed upgrade was received on my side after waiting over 7 hours.
I already had to purchase elsewhere because the service was not fulfilled in time. Asking for direct access to my email instead of resolving the refund properly only makes this situation more concerning. 
At this stage I am again requesting a full refund.

Contact Information:
REVOKED

[5.340]

@Clixou the user has the right to refuse the product and request for a refund if it was not used yet.

Refund the user do so within 24h.

Ad by @Hulk | Ends in 13/10

 

[17.517]

@Clixou the user has the right to refuse the product and request for a refund if it was not used yet.

Refund the user do so within 24h.

I'd like to bring an important detail to your attention that changes the situation significantly.

As a reseller, I purchase these upgrades from a third-party provider using my own funds before delivering them to the customer. Once I place the order with my provider, the transaction on my end is final, I cannot get a refund from them.

In this case, the customer explicitly confirmed he wanted the product. I offered him a refund before proceeding, and he refused it and asked me to send the invite instead. I then went ahead, purchased the upgrade from my provider, and delivered it as agreed.

The customer cannot ask for the product first, have me purchase it, and then decide he no longer wants it, leaving me to absorb the cost. That is not a reasonable expectation, and it puts the entire financial burden on me for a decision he made.

The screenshots confirm that he was given every opportunity to back out before the purchase was made, and he chose to proceed.

If needed, I can send you all the screenshots privately to verify everything I've stated.

@Alex

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I also want to make this clear: I never received the invite.
Your screenshot does not prove that I received or accepted anything on my side. I checked, waited over 7 hours, and there was no usable invite or completed upgrade. If the invite was genuinely sent, it was never received by me.
At this point, your evidence does not match my account activity or inbox, and I believe the screenshot you provided is not reliable proof of delivery.
The facts remain the same:

1. The original agreement was for 20X
   
2. You changed it to 6.5X after payment
   
3. I only continued because I needed same day delivery
   
4. I waited over 7 hours and received nothing
   
5. I had to buy elsewhere and was upgraded within 20 minutes
   

I am requesting a full refund immediately. I will not respond further.

@Liars @KSZ @Alex

this is your problem if you dont know how to use your gmail and accept the invite. send your mail access so I can fix that

I am not giving anyone access to the email account. That is completely unreasonable and a major security risk.
If you genuinely sent an invite, you can simply provide proper proof such as:

1. The exact recipient email used
   
2. Timestamp of the invite
   
3. Screenshot of the sent invitation details
   
4. Any resend confirmation
   

Blaming me for “not knowing how to use Gmail” does not change the fact that no completed upgrade was received on my side after waiting over 7 hours.
I already had to purchase elsewhere because the service was not fulfilled in time. Asking for direct access to my email instead of resolving the refund properly only makes this situation more concerning. 
At this stage I am again requesting a full refund.

First, I never asked for access to his email account. I simply suggested he check his inbox, including spam and promotions folders, which is standard troubleshooting. Framing that as a "security risk" is a misrepresentation of what was said.

Now, regarding his demands for proof:

1. The recipient email : I sent the invite to the exact email he provided me. I have our conversation as proof.
2. The timestamp : the invite was sent within the one to two hour window we agreed upon, as confirmed in our chat.
3. Screenshot of the invite : I am happy to provide this privately to staff for verification.

Most importantly, let me remind everyone of the key facts:
- He agreed to pay $60 upfront and the rest after receiving the invite.
- He has not paid the remaining balance, which suggests he did receive the invite.
- When I told him we only have 6.5X and not 20X, I offered a refund. He refused and told me to proceed.
- As a reseller, I already purchased this upgrade from my provider and cannot get a refund on my end.

The customer had every chance to cancel before the purchase was made. He chose to proceed. I fulfilled my part of the agreement. I should not be the one absorbing the financial loss for his change of mind.

 

[17.517]

Hi @Alex,

I'd like to refer everyone to our official Refund Policy, which the customer agreed to at the time of purchase.
As clearly stated in Section 1: All Sales Are Final:
Due to the digital and instantly-delivered nature of our products, all sales are final. No monetary refunds are offered under any circumstances once a product has been delivered. The moment the customer receives the product credentials, the transaction is complete.

The invite was sent within the agreed timeframe. That constitutes delivery on our end. Whether the customer chose to accept or act on it is not something we can control.

Furthermore, Section 2.3 — What Is NOT Covered clearly states that buyer's remorse or change of mind is not grounds for a replacement or refund. The customer confirmed he wanted to proceed, refused my offer of a refund before purchase, and asked me to send the invite. He cannot now change his mind and demand money back.

Additionally, Section 2.2 confirms that the Replacement Warranty covers products that are non-functional upon delivery or materially different from their description. I am fully willing to honor this, if the customer has any issue with the product itself, I will replace it as per our policy. However, a refund is not an option.

Let me also highlight Section 4 : Exceptions. Refunds may only be considered in cases such as duplicate charges or orders where the product was never delivered and cannot be delivered. Neither applies here. The product was purchased, delivered, and the customer even agreed to a split payment arrangement tied to receiving the invite.

To summarize:
- The product was delivered as agreed, all sales are final.
- Change of mind is explicitly not covered.
- I offered a refund before purchasing, and the customer refused.
- I have already paid my provider and cannot reverse the transaction.

 

[17.517]

can someone check this please @Alex @Eminem @Ping @Liars@KSZ