Supreme Scam Report Against @Luxeacc

[92]

Scammers Profile Link: https://cracked.st/Luxeacc
Sales Thread: https://cracked.st/Thread-%E2%AD%90-LUXE...E-ACCOUNTS
Amount or Item(s) Scammed: 450$; Zopa custom-name
Screenshots of Communication: https://ibb.co/HDXZHWbX
Additional Information:
I bought from this seller a Zopa Custom-name account (UK), the email account 

I am opening this dispute regarding the ZOPA custom name I purchased.

The account was registered with a mail.com email address instead of a more reliable provider. After I attempted to log in only twice using my residential proxy, the email account became blocked. As a result, I no longer have access to the email associated with the account.

This is a serious issue because I have already deposited money into my Zopa account, and I cannot access or withdraw my balance without being able to receive verification emails.

I contacted the seller and explained the situation, but they refused to provide any assistance, claiming that the issue is entirely my responsibility. However, I believe the problem stems from the email service chosen for the account. A purchased account should remain accessible, and using an email provider that can become locked after only a couple of login attempts creates an unnecessary risk for the buyer.

I have also noticed that the seller continues to respond to messages sent from my other Telegram account while ignoring my main account unless I repeatedly follow up.

Given these circumstances, I respectfully request that the seller either:

Restore access to the email account or replace it with a working one, so I can regain full control of the zopa account; or
Provide a full refund if the issue cannot be resolved.

Thank you for taking the time to review my case. I appreciate your consideration and hope we can reach a fair resolution.

I have sent the full chatexport to admins @Alex @Ping .

From the chat logs can be visible that Luxeacc did not told me to use any residential proxy, even that i did myself because i'm a bit experienced in this too, and did not gave me any guide or indications, only after it got mail blocked by it self.
Now

Crypto address for a refund: will provide

[1]

System bot message: @Luxeacc (Luxeacc) has been notified about this dispute via private messages and has 24hours to reply in this thread

 

Taking care of cracked.st's leechers. Every day.
If you have a question regarding your leeching level, click here.

[3.350]

Bro use liars as mm.

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[51]

Let’s stick to the facts:
1) The customer purchased a Zopa Custom account on 1 July, used it SUCCESSFULLY (receiving around 6,000 GBP, as he informed me), and no complaints were received till today
2) The client SUCCESSFULLY logged into their email twice - he had the opportunity to secure the mail by linking a backup email address or phone number
3) The account was transferred via an emulator (Geelark) with proxies set up
4) The service rules are available on my Telegram channels
5) Our area of responsibility is account verification, there are no issues with that - the work has been completed and the client has used the account
6) Logging into Zopa requires an SMS code - that’s all it takes
In my opinion, the account provided to the customer wasn’t suitable for his needs, so he decided to take advantage of a loophole and open a dispute.
It is not possible to say that mail.com, Gmail or Outlook are bad or unreliable - such claims are subjective. All these services have anti-fraud systems; everyone knows how to secure ANY service - change your password, link a phone number and an email address, use 1 device or anti-detect profile to access the mail.
It turns out that the SUBJECT of the complaint isn’t even the bank account I provided, but the linked email address, which doesn’t even sound serious. 
P.S. Any bank account, email address or virtual number is simply a tool for a professional. It is in the buyer’s best interests to ask as many questions as possible and use their skills to protect their account. Saying ‘I wasn’t warned’ is simply a way of shifting the blame.
And yes, believe me, gentlemen, I’m more than happy to help unblock the email if any details or documents need to be provided. The client decided to maliciously open a dispute, dreading it as if it were Judgement Day.

---

P.P.S Scam is a very loud word, in my opinion
Sharing the entire conversation here
1) https://imgur.com/a/YozlRjf
2) https://imgur.com/a/PmhLuzK

[92]

Let’s also stick to the facts:

1. Yes, I used the account successfully because the account itself is suitable for my needs. If it wasn't suitable, I would have only asked for a refund. My main request has always been for you to help restore access to the email so I can continue using the account.

2. I only managed to log into the email twice before it became blocked. That is not a reasonable amount of time to secure the email by adding recovery options.

3. The account being transferred through Geelark with proxies is irrelevant. The issue is that the email became inaccessible, not the transfer method.

4. Your Telegram rules do not change the fact that I no longer have access to the email linked to the account.

5. Your responsibility doesn't end with verification if the account cannot be properly managed because the linked email is inaccessible. I also have funds on the account that I cannot access because of this.

6. In my case, email access is still required. Without access to the registered email, I cannot fully control the account.

You say I'm trying to take advantage of a loophole, but that makes no sense. If I only wanted a refund, I would not have repeatedly asked you to help restore access to the email. A refund became my alternative only after you refused to help.

I never said mail.com is always a bad provider. I said that in my case it became blocked after only two successful logins, which is exactly why I'm asking for assistance.

You also say you're happy to help unblock the email, but before this dispute you refused to help and told me it was my responsibility. If you're now willing to help restore access, then that's exactly what I've been asking for from the beginning.

I opened this dispute because I was left without a solution, not because I wanted to abuse the system.

[5.621]

@Luxeacc fix the user's issue, do so within 24h.

 

 

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[92]

Not solved. No update.

[5.621]

User has been banned. Sorry for your loss.

 

 

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