13 May, 2025 - 04:44 PM
(This post was last modified: 13 May, 2025 - 04:48 PM by Brox. Edited 1 time in total.)
(13 May, 2025 - 04:28 PM)HAX4APK Wrote: Show More(13 May, 2025 - 03:54 PM)Brox Wrote: Show More(13 May, 2025 - 03:51 PM)HAX4APK Wrote: Show MoreIf no warranty is mentioned in the product description, that means there’s no additional warranty beyond the general terms. That’s standard practice and should be fairly clear.It is nowhere stated that there is a standard warranty and product specific warranty
It is clearly stated under warranty section:
Our products come with a warranty to ensure customer satisfaction. The duration of the warranty varies by product, so please refer to the product description for specific details.
So where is the customer satisfaction here? Losing 50% for using 1 month out of 4 years? Is this customer satisfaction. Great
Also, the product has been discontinued and is no longer available. As stated in our policy:
- We reserve the right to modify or discontinue our products or services at any time, with or without notice. We are not liable for any such modifications or discontinuations.
@Darkness@Liars lemme know how to proceed.
So it basically means you got 2 warranties for all products you are offering
And whichever warranty you feel like you want to proceed with you make the customer comply with it
Means whichever warranty works in your favor is the one you always go with? You are the first seller who has 2 warranties for his products
Most sellers clearly state it in the TOS or either in their product description
You should have stated in the description that it has no warranty.
Your warranty section says to check product description and product description doesn't say anything as you said above. You are also clearly in the fault for not writing the product description correctly
Also regarding you saying product discountinued I can clearly see it on the website as still available to purchase. Waiting for more people to buy and lose their subscriptions later on? It's been on sale the whole time ever since I opened the ticket a d you saying your SO CALLED SUPPLIER not replacing/refunding
https://ibb.co/S7ybPb3R
You should freaking keep one policy not multiple
Either write in product description or in FAQ
Lastly what you are saying is not written under Warranty it's written under product availability
There aren't two warranties. Not sure where you got that from, but if a product description doesn't mention a warranty, it means there isn't one for that item. Compare it to other products where the warranty is clearly listed. Simple as that.
As for the product being “available”, yes, the page is still up, but go ahead and try to buy it. You won’t get past checkout because it's out of stock We’ve already said it’s discontinued. Removing the entire listing takes backend work, and just because it’s still visible doesn’t mean it’s being sold. Check our general chat on discord, people have been asking about restocks.
I won't be replying anymore until someone from Staff responds, cuz you're clearing just ignoring my sentence and bringing up BS about "2 warranties"
